Have users signed up?

I participated in a panel “Password Managers, Single Sign-On, Federated ID: Have users signed up?” at Workshop on The Future of User Authentication and Authorization on the Web: Challenges in Current Practice, New Threats, and Research Directions, which was collocated with the conference on Financial Cryptography and Data Security. In my panel presentation, I showed the most recent results of the evaluation of OpenID authentication experience by participants, conducted in my lab, which shed some light on why users have not signed up, at least for OpenID. An apparent reluctance among the end users of employing OpenID, despite the fact that there are over one billion OpenId-enabled accounts, results from technical, business, and human factors. This particular short presentation was devoted to the usability factors.

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